![]() ![]() "You need to put it in the closet and use it only to help you through temporary IT emergencies." Besides keeping several spare PCs, it's also a good idea stock a spare laser printer and network hub in case yours go south. "The problem is that you are tempted to use it as new workstation, instead of as a replacement, and then you no longer have a spare," says Holzman. Many IT shops also buy spare PCs and use them for replacements. Finally, use drive imaging software such as Acronis True Image or Norton Ghost to make copies of your basic system installation, so that it can be recovered easily in case of virus infections or other problems. You can also make use of Windows Inspection Toolkit or similar utilities to keep track of the specific configuration of your systems. To keep incompatibilities to a minimum, you should try to stock hard drives from the same vendor, and to standardize on the same model of peripherals such as printers, mice, and keyboards, too. We started ordering the computers without video cards after that-until the next problem cropped up, and eventually, switched vendors entirely," he says. "The vendor refused to acknowledge any responsibility for the video card incompatibility. Yet when he received the PCs, he found that the systems contained two revisions of the ATI video card, one of which caused an incompatibility with the mice the company used.Īnd unfortunately for Holzman, the PC vendor was of little help. His company ordered a particular model of computer that contained specific parts meeting the corporation's strict requirements. Carey Holzman, an independent reseller based in Glendale, Arizona, ran into this problem. This is not as easy as it sounds, because even if you buy multiple quantities of the same exact model of PC, the systems could still have subtle internal differences that can come back to haunt you when you have to fix them. Standardize on Desktops and Cell Phones to Reduce Support Differences ![]()
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